Our Policies

Cancellation Policy

All cancellations must be received in writing either by email, fax or US Mail. ComplianceOne Agreement may be cancelled/terminated by either party by providing sixty (60) days written notice to the other party.
No verbal notifications of cancellation/termination will be accepted.

This Agreement may be terminated/cancelled by ComplianceOne if Company is a DOT (Department of Transportation) regulated Company and Company does not comply with DOT regulations relating to drug and alcohol testing requirements.

Refund Policy

May I get a refund of the Set-Up fee?

Because joining our testing consortium requires you to sign an Agreement for services, and customized program materials and supplies are provided to you we have a strict NO REFUND policy.

Delivery Policy

For specific questions pertaining to your drug and alcohol testing program materials, and other related matters, please contact:

2121 SW Chelsea Dr.
Topeka, Kansas 66614
Toll Free: 1-800-886-1123 or 1-785-291-9123